Denise from Rochester NY

This location is seriously understaffed. We had to wait 10 minutes for tickets, every table in the place was dirty and covered in half-filled cups of beer... with no one at the tables to keep an eye on the kids running about, the place wasnt even cleaned once in the 2 1/2 hrs we were there. When it was time to leave we had to wait over 20 minutes to redeem our tickets because there was only one person behind the counter... and she was checking people in and out at the same time. It was a horrible experience and everyone was miserable by the end of the day.